Accessibility

Ticket holders who are registered disabled are entitled to a complimentary Essential Companion ticket once they have purchased a ‘General Admission’ ticket. These are not available online and can be obtained by applying here.

You will need to provide your booking reference and proof of eligibility, which could be provided with for example your DLA/PIP documentation, your Attendance Allowance documentation, The Access Card, or blue badge guide. 

Accessible Viewing Platform

Our fully accessible viewing platform will be positioned to the back of the Fireworks viewing space with hard-standing access from Albert Gate, Alexandra Gate, Rosary Gate and Sun Gate. Space on the viewing platform must be reserved in advance of the event, once full we will not be able to accommodate anyone further. Priority will be given to those with wheelchairs, or those less able to stand. 

Please note that this is not a seated event nor platform. There will be limited seats available on the platform on a first come, first served basis to support those less able to stand. These seats cannot be reserved. 

There are two accessible toilets available close to the Accessible Viewing Platform. The remainder of the accessible toilets will be available in the main toilet blocks. Limited disabled parking bays are available on a first come, first served basis just outside Alexandra Gate along Prince of Wales Drive. From this point of the park, you will be able to travel on hard standing to the platform. 

Any customer who qualifies for access to the viewing platform will be able to bring at least one person with them to watch the show with – please note this will need to be booked in advance.

If we are not at full capacity at the viewing platform at the time of the show, we will allow further guests on a first come first serve basis – however, we reserve the right to prioritise other customers with accessibility needs. There will be a separate area right by the viewing platform that additional family and friends can watch the show from. 

BLUE BADGE PARKING

Blue badge parking is not available to book in advance; however, a limited number of parking bays are reserved for blue badge parking along Prince of Wales Drive, near Alexandra Gate. This road will be closed at 5pm on Saturday and 4pm on Sunday, so you will need to show your blue badge to traffic stewards to be permitted access to the parking.